The Vansant Group
Accelerating Customer Growth
From the Whiteboard to the Real world – because an idea is only as good as its customer impact.
– Ella Dillon
About MeCustomer Success & Growth Operations executive with expertise designing, building and scaling highly effective and engaged global teams that drive business acceleration.
Customer Success & Growth Operations executive with expertise designing, building and scaling highly effective and engaged global teams that drive business acceleration.
Focused on the essential but often missed connection between global strategy and execution, I consider the ecosystem of teams, partners, supporting systems and, most importantly, customers. My motto is ‘From the Whiteboard to the Real World’ because in the end, an idea is only as good as its results.
Exceptional ability to recruit, develop, and lead high performance teams.
Success driving post sales functions for SaaS businesses ranging in size from startups to billions in revenue.
Customer centric passion to design experiences for retention, loyalty and growth
Operational & strategic leadership to focus efforts, drive execution and achieve outcomes
Skilled public speaker, panelist and evangelist
What I Do
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Advisory & Board Work
Helping companies shape their Go-to-market strategy from day 1 for growth
Strategic Projects
Customer Experience Design; internal org design to deliver across go-to-market, internal processes/ Voice of the Customer….
Retained CCO (fractional)
Interim CCO as hiring or if Series A/ B company that wants someone to support building otu the post sales orgs and strategy.